Quality Standards

The Association of UK Activity Centres is committed to providing an efficient and effective quality service that meets high standards of delivery and customer satisfaction. Member centres work to standards that are monitored through a Quality Assurance processes. Quality is central to our business ethos and members work hard to achieve good results for our customers.

Delivery of the service will be in accordance with principles of:

  • delivering high standards
  • delivering good customer service
  • delivering value for money
  • advocating management and staff development
  • promoting equality and diversity
  • advocating high standards of conduct and integrity